Extended Health Plans

A doctor's referral is not required for you to receive Physiotherapy

Some Extended Health Plans require a doctor’s referral for you to be reimbursed. We recommend that you contact your employer or health plan insurance company. Clients that are not using an Extended Health Plan (paying out of pocket) do not require a doctor’s referral.

Motor Vehicle Insurance

You may receive treatment and all costs are coverd by your insurance

If you have been involved in a Motor Vehicle Accident (MVA) and require treatment for your injuries, you will need to contact your Auto Insurer. Your Physiotherapist can assess and provide treatment for your injuries. A Doctor’s referral is not required and treatment may begin immediately.


Auto Insurance Forms - click here

Work Related (WSIB)

Approved claims are directly billed to WSIB and no payment is required

If you have suffered a work related injury, you are required to inform your employer as soon as possible. You should also contact your physiotherapist so they can fully assess you and inform WSIB. You may contact your doctor; however, a doctor’s referral is not required for physiotherapy coverage with WSIB.


WSIB Forms - click here

Direct billing saves you time

Offered for Extended Health Plans, Auto Insurance and Work Related - WSIB

At West Side Physiotherapy, we provide direct billing for clients with Manulife Financial, Green Shield, SSQ, Industrial Alliance, Johnson, Sun Life Financial, Great-West Life, Standard Life and Blue Cross plans. Direct billing saves time and reduces the need for plan members to pay up front for their services. This method of billing is managed through a safe and secure portal with your health care provider.